Case Management

Case Management is a collaborative and confidential process of assessment, planning, care coordination, evaluation and advocacy for services to meet individuals and families comprehensive physical and mental health needs. This process develops through communication and connecting to available resources that can promote quality cost effective outcomes.


Jewish Family Service assigns case management based on the client's age.

Examples of case management issues for clients 65 years and younger:

  • Budgeting
  • Accessing health/mental health care
  • Transportation
  • Obtaining public services and benefits
  • Resume and employment resources
  • Referrals to agencies providing additional services


Contact Ellen Feldman at to learn more.

Older Adult Case Management supports clients in the community 65 and older who are aging at home to provide a safe, secure, confidential and non-judgmental environment in which the client and the older adult case manager develop a productive and collaborative relationship.                            

What to expect from Older Adult Case Management:

  • Meeting and establishing a rapport between the JFS older adult case manager and client/families
  • Complete a comprehensive assessment that addresses Activities of Daily Living, Instrumental Activities of Daily Living, a depression scale, as well as a cognitive assessment
  • Establish goals and treatment plans in a collaborative manner that is based not only on what the assessment tools reflect but also what the client identifies as needs (Examples include in-home health aides, Mazel Meals/Meals on Wheels, transportation, friendly visitors, socialization support groups and community programs)


Contact Stephanie Quinn at to learn more.

Click here to learn more about our older adult services.